A.I SECURITY GROUP GUARD TRAINING AND STANDARD OPERATING PROCEDURES (SOP)
More often than not, security systems miss the mark when they skip a vital step in developing their training and security SOP: clearly defining the threat.
When you understand the threat, you understand what is suspicious and then have a road map for procedures.
Take random checks as an example. Think about how ambiguous a procedure it is when an officer is asked to "randomly" check a given number of people or objects. Given the open ended nature of that directive, the officer chooses what to check perhaps the officer has a non confrontational personality and will all together avoid anything or anyone that appears troublesome. What and whom he chooses to check could likewise be motivated by subconscious sexism, racism or some other psychological mindset.
A random check procedure can pose a real vulnerability to the system because it allows the officer to make screening decisions based on his own inclinations. What's more, a random check procedure is passive. It requires no active assessment and no thinking.
Many security officers if asked "what exactly are you preventing against, in a given time and place?" would have a hard time articulating an answer or likewise explaining what exactly makes someone or something suspicious. It's not for lack of education, sense of duty or low pay - but simply because their mission - the threat - is not articulated for them in an SOP.
An effective SOP includes proactive procedures that aim to detect suspicion, determine the criminal or terrorist MO it reflects, attempt to refute the suspicion and then deploy accordingly. In summary, there is nothing random about effective security.
The A.I security Group has developed a solid foundation of quality assurance in training and performance, before we deploy our staff we complete our due diligence covering all aspects of their job role, tasks and client expectations.
